#### 2-click booking, real time updates & driver ratings

# We make it easy for your passengers too

Your customers now expect the Uber experience – great service, real time updates and easy ways to pay. The Zoom Passenger App makes it really simple for passengers to book a journey with you. They just download the app and then can book a car with just two taps, for a journey now or later.

The app gives them an expected time of arrival, and they can follow the car’s progress both in the app or via text messaging, all in real time. And because we take care of all the branding and maintenance, there’s no extra cost to you.

Once the journey is complete, you can pay directly from the app (once you have registered your card details), and rate your driver.

The Zoom Passenger app is available for a small fee. So test drive Zoom yourself – [start your 2 week FREE trial today](/content/packages-and-sign-up/free-trial-sign-up/#signup/index.html).

[More about Zoom Website Booking](/content/dispatch-software-app/website-booking/index.html)

##### 3\. Step 2 of the unique 2-click booking process

##### 4\. Pay the fare and rate the driver directly from the app

##### 1\. The car’s live location plus details of the car and driver as well as the rating

##### 2\. Step 1 of the unique 2-click booking process

##### 3\. Step 2 of the unique 2-click booking process

##### 4\. Pay the fare and rate the driver directly from the app

##### 1\. The car’s live location plus details of the car and driver as well as the rating

##### 2\. Step 1 of the unique 2-click booking process

Passenger App works on Android and iOS

Branded with your logo

Live mapping of driver, plus driver and car details

Book and track multiple bookings

2-click booking for users

They can view the driver’s profile and live arrival estimates

Cash and card payment options

Rate the driver function

Book now and for future journeys

They can contact the driver by phone

Rebook a previous journey

Send push notifications about your driver status & location & ETA

# Watch the video

See how easy it is to link dispatch with your drivers, and let your passengers book via an app, text or voice.

If you like what you see, [why not take a 2 week FREE trial](/content/packages-and-sign-up/free-trial-sign-up/#signup/index.html)? Zoom could help you keep drivers, attract customers and win new business.

Pay as you go driver dispatch from Zoom. - YouTube

Tap to unmute

[Pay as you go driver dispatch from Zoom.](https://www.youtube.com/watch?v=vZCnuq-nsm0) [Zoom Team](https://www.youtube.com/channel/UChhAeZjBBzM-IIQszF1PgCQ)

Zoom Team77 subscribers

## The Zoom difference

You want the full taxi app experience – with easy bookings, real time updates and the chance to rate a driver. Zoom delivers every time.

You expect to be able to book quickly and easily over the phone, web or an app. Plus you want to track the driver’s location, and check them out before you arrive. And last but not least, you want to be able to pay easily and share your experience with others. Zoom does all of this, and more.

## The benefits

- Easy to book via app, phone or web
- Be recognised by the system to make booking quick
- Unique 2-click booking via the app
- Check out the driver before the journey
- See exactly where your car is
- Receive text updates, including arrival times
- Rate the driver

# 4 simple packages – Plus a 2 week FREE trial

With Zoom there are no monthly fees and no hidden charges. You just pay for what you use, with a fixed cost per journey. For branded passenger apps and booking widget there will be a small customisation fee.

## FREE

# £0.00

You pay nothing!

- Up to 100 jobs per month
- Zoom Dispatch system with intelligent auto-dispatch algorithm
- Plus Zoom Driver App with integrated navigation and fare meter
- Works with existing equipment and phones

[Sign up for two week trial](/content/packages-and-sign-up/free-trial-sign-up/#signup/index.html) [Compare Pricing Plans](/content/packages-and-sign-up/pricing-plans/index.html)

## BASIC

# £0.14

You pay £0.14 per completed trip

All the Free benefits, PLUS;

- Unlimited jobs
- View overall company progress through Dashboard
- Keep track of driver activity and reports
- Utilise accounts features for your customers

## STANDARD

# £0.22

You pay £0.22 per completed trip

All the Basic benefits, PLUS;

- Text message update on driver status
- Track my taxi link (opens in a browser to show real time driver location)
- Driver App adjustments

## PREMIUM

# £0.45

You pay £0.45 per completed trip

All the Standard benefits, PLUS;

- Multiple text message updates on driver status
- Support over Skype and TeamViewer
- Unlimited dispatcher licenses
- Extra customisation available on request

## Not ready just yet?

If you don’t want to take a free trial yet, no problem. Just give us your email address and we’ll let you know when any other offers come up.

# Take a look at the software

## Passenger App

Passengers can book a car in just a couple of taps, and get instant updates on the driver and the fare.

[FIND OUT MORE](/content/dispatch-software-app/passenger-app/index.html)

## Website Booking

Passengers can book directly from your website, using our simple widget. It’s easy to install, and it comes with your branding too.

[FIND OUT MORE](/content/dispatch-software-app/website-booking/index.html)

## Zoom dispatch

Making booking and managing fares easier, with automated dispatch and real-time reporting.

[FIND OUT MORE](/content/dispatch-software-app/dispatch-software/index.html)

## Driver app

Drivers see what they earn and get integrated navigation. And there’s no need to buy new equipment or mobile phones.

[FIND OUT MORE](/content/dispatch-software-app/driver-app/index.html)

## what users say

- "A private hire company was facing stiff competition from Uber. The owners thought that their business would have to go under.

But then they started using Zoom. The reliable system helped them cut downtime, and it was easy for customers and drivers to use.

Because drivers were so much happier using the app, they stayed with the company. And because customers liked it too, the private hire company was able to get more business and carry on trading."

Back from the brink

- "A private hire company knew that it needed a new booking system. But they wanted help and advice, from a sales team they could trust.

The Zoom team explained that they could work with the company to help them get the system up and running. The private hire company was pleased about the support that was available, and introduced the Zoom app for drivers and customers.

Now the company is going from strength to strength, and is happy knowing that they can always reach the Zoom team when they need to."

Extra support comes built in

## Frequently Asked Questions

##### Can passengers book journeys for now and later?

Yes. With a simple extra tap of their finger, passengers can choose a date and time in the future for which to book.

##### In what different ways can customers pay for their journeys?

Zoom allows flexibility when it comes to customer payments. They can pay by cash or card, and accounts can also be set up with options such as credit limits.

##### Will customers receive details of their driver?

Once the driver has accepted a passenger’s fare, the passenger will be able to see all the details of the driver, vehicle, registration plate and rating.

From there they will also be able to call the driver with one tap of a button if he/she has not arrived yet.

##### What should a potential customer do to start using the app?

Customers simply have to download the app from the iOS or Android store, then signup. After this they will be able to book jobs to their hearts content!
